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| DMOZ DIRECTORY |
- ContactLife - Provides businesses with a fresh new perspective on customer contact strategies
- CRMA - A member+driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
- Customer Focus Consulting - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
- Customers in Focus - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
- Emerging Market Technologies, Inc. - TeleMagic software, a completely customizable customer relationship management solution.
- FrontZone Corporation - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
- GEM - Online customer support services and outsourced email handling + Gem + an ebusiness interaction center.
- Inq.com - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
- Interact.com - Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
- International Field Works - A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
- Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
- The ITIL Open Guide - A public wiki site dedicated to the ITIL approach to IT and customer support and management.
- KR Consulting - Management consulting firm for help desks and customer support centers.
- Maconomy - Maconomy, a publicly+traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
- PeopleLink eCommunity - Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e+business.
- Pivotal Corporation - XML+based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
- Platinum Rule - Learn more about how charismatic you are and how charisma affects you personal and professional success.
- SafeHarbor Technology Corp. - Provides customer support solutions leveraging multiple channels, including e+mail, telephone, chat and the web.
- SearchCRM.com - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
- The Service Support Forums - Online forums and message board dedicated to service management and customer support.
- Sitel Corporation - Delivering telephony based customer relationship management solutions and project management.
- SSI Partners - Offers help in maximizing the revenue and cost savings via remote service offerings.
- Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
- TelePlaza - Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
- UltraFeedback - Research consulting firm that aligns organizations with their customers.
- Unicom Telecommunications - Specializing in order fufillment for each and every business type.
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